Shipments and Returns
Your pack Shipment
Packages are generally dispatched within 3 days after receipt of payment and are shipped via UPS or Fed-Ex with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Please note that the prices shown online will include sales tax and/or VAT payments within the total final price before your payment. However, it does not include any further importation taxes or fees that will be collected from you by 3rd parties related to your local importation regulation.
For shipping and delivery to RUSSIA, please note: Due to shipping regulations specific to Russia, artworks may ONLY be delivered to a business address belonging to a company and/or legal entity. It is no possible to deliver artwork to any private address, i.e residence in Russia.
Boxes are amply sized and your items are well-protected.
For Support, please feel free to contact us at [email protected]